1. Introduction
Welcome to Madhu Creation (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you visit our website, madhucreation.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect various types of information for different purposes to provide and improve our service to you.

a) Personal Information:
When you make a purchase, create an account, or contact us, we may ask you to provide us with certain personally identifiable information (“Personal Data”), including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Order Details

b) Usage Data and Cookies:
We may automatically collect information about how you access and use the website (“Usage Data”). This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information
Madhu Creation uses the collected data for various purposes:

  • To Process and Fulfill Your Orders: To manage your purchases, process payments, and deliver products to you.
  • To Communicate With You: To send you updates about your order, respond to your inquiries, and provide customer support.
  • To Improve Our Website: To understand how our users interact with our website and to enhance user experience.
  • For Marketing Purposes: To send you information about new products, special offers, and promotions, only if you have opted-in to receive such communications. You can opt-out at any time.
  • For Security and Legal Compliance: To prevent fraud, protect the security of our website, and comply with legal obligations.

4. Sharing and Disclosure of Information
We value your privacy and do not sell your personal data to third parties. We may share your information only in the following circumstances:

  • With Service Providers: We share your information with trusted third-party companies that perform services on our behalf, such as payment gateways, shipping partners (for delivery), and marketing services. These partners are obligated to protect your information and use it only for the purposes for which it was shared.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to ensure that your data is encrypted and transmitted securely. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Payment Information
We do not collect or store your credit card, debit card, or net banking details. All payment transactions are processed through secure, third-party payment gateways that are compliant with industry security standards.

7. Your Rights
You have the right to access, update, or delete the personal information we have on you. If you have an account with us, you can manage your information by logging into your account settings. For any other requests, please contact us directly.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this page periodically for any changes.

9. Contact Us / Grievance Officer
If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your information, please contact us:

Madhu Creation
Email: madhucreations2009@gmail.com
WhatsApp: 8826279535